If you’ve bought goods from an online shop and are waiting for your order to arrive, we strongly suggest you contact the seller. Spring GDS serves business customers shipping abroad and so in many cases only handles part of the delivery process. We may therefore be unable to locate a parcel as it is on the part of its journey with a different shipping partner. Here are our recommendations for how to track and trace your purchase:

The store you purchased goods from always has the best overview of your parcel’s location.
If you can't track or access updates about your order, please contact the seller first.
They will be able to help with further investigation and contacting shipping carriers.

The website 17track.net combines track and trace information from multiple shipping platforms. 

If your order isn’t currently in the Spring GDS shipping network, 17track.net could help you find more information about your order.